As discussion about Amazon’s different national Kindle shops ramps up in Germany right now, here’s an email I got from an Amazon rep just the other day after purchasing a book on the US Kindle store:
Hello,
I see that you attempted to purchase How to Fix Copyright while in a different country than the United States listed on your Amazon account. Certain Kindle titles are not available everywhere. We’re concerned about the activity on your account and are reaching out to you for information to ensure the best possible service for your account.
If you have moved to a different country, you can easily update your country for your Amazon account at http://www.Amazon.com/manageyourkindle.
If this is not the case, and you’re actually residing in the United States, please fax us any of the following at 001-206-266-1838 when faxing from outside the US, or 206-266-1838 from within the US:
- Passport
- Military ID
- Permanent Resident Card
- Driver’s License
- Other state photo identity card
We want to assure you that we handle this information in a secure manner: these are dedicated fax lines, staffed in an area with limited employee access. The fax is never printed, just converted to an electronic image that is used to check the country, then the image is deleted.
If we do not receive a fax with the information requested above, we may need to limit your country setting at http://www.Amazon.com/manageyourkindle to Germany.
Thank you for your assistance.
It is absolutely clear that this has to do with regional licensing1 of the titles. Publishers often hold the rights to titles for the US market but not the European markets or vice versa. Amazon’s in a legal bind there. However, they could make it possible for Kindle devices to change which store they’re associated with.
I’m now waiting to see what happens if I don’t supply any of the above mentioned forms of proof of residency.
It’s sad, really, to see the publishing industry make the exact same mistakes as the recoding industry before them. You’d think they’d be able to learn.
∞